Return Policy

Xtreme RoamForce supplies B2B partners. End-consumer returns are managed by the reseller in accordance with local consumer law (e.g. 14-day right of withdrawal under EU Directive 2011/83/EU; statutory rights under the Australian Consumer Law; US state-level consumer protection). For B2B partners, products may be returned only with prior written authorisation (RMA) and under the following conditions: · Manufacturing defects reported within 30 days of B/L receipt are covered in full (repair, replacement or credit at our option). · Latent defects within the 12-month warranty period are covered on a like-for-like basis, freight terms by agreement. · Shipping damage must be noted on the delivery receipt and reported within 7 days with photo evidence. · Returns for change-of-mind or over-ordering are not accepted on bulk orders. Custom OEM products are non-returnable except for manufacturing defects. For any RMA request, contact sales@xrforcee.com with order reference and photo evidence. This page is a template and should be reviewed by qualified legal counsel before production use.